(dv) Dedicated-Virtual - Flexible. Powerful. Room to Grow.

Frequently Asked Questions: (dv) Dedicated-Virtual Server

More Questions? Contact Us.
 

Is it possible to get a (dv) without the Plesk control panel pre-installed? Yes, all of our (dv) servers are available with a default operating system installation for maximum customization. Please call our Sales Team to order a (dv) without Plesk pre-installed.

How do I enable root access to my (dv)? For security purposes we don't provision (dv) servers with root access enabled by default. Root access can easily be enabled via the admin section of the AccountCenter.

Will Ruby on Rails work on a (dv)? The (dv) Dedicated-Virtual Server includes Ruby 1.8.5. In order to use Ruby on Rails, you will need to set up the environment first. We recommend using mongrel_cluster as detailed in our comprehensive KnowledgeBase article. For authoritative documentation please read the RubyGems installation guide as well as these instructions for installing Rails. Plesk also comes with Mod FCGID, which can be used to set up a more basic environment for Ruby On Rails.

Can I install any 3rd-party applications or hosting software I want? Although (mt) Media Temple cannot assist in the installation of 3rd-party applications you are free to install and use whatever software you want without restrictions.

What are the charges if I exceed my bandwidth? If you go over the bandwidth included with your hosting plan you will automatically be charged for overage at the rate of $2.56 per GB. Please note that we constantly monitor the bandwidth usage of every client on our network. Once our bandwidth monitors have projected a potential overage for your hosting service you will automatically receive an email notification containing additional details. You may also view a report of your current and projected bandwidth usage during any billing cycle directly inside the AccountCenter.