What do I get with a (gs) Grid-Service plan?
- 100 GBs of premium storage
- 1 TB of short-path bandwidth
- 100 unique sites / alternate domains
- 64MB Ruby on Rails (RoR) GridContainer (for accounts opened on or before September 1, 2008)
- A free 30-day trial for any entry-level sized GridContainer. (RoR, Django, MySQL)
- 1,000 GPUs
- 100 databases
- 1,000 email addresses
Can I use SSH to access my (gs) Grid-Service? Yes. SSH access to your (gs) Grid-Service can be enabled on a per user account basis directly from the WebControl panel inside the AccountCenter.
Does my (gs) Grid-Service come with Subversion?
Yes. Subversion is installed on The Grid. You can access your repositories remotely using "svn+ssh://" style urls. At this time repository access using "svn://" or "https://" style urls is currently not supported. We are working on adding support for those access methods as well. For more information on "svn+ssh://" style urls, see this page in the subversion book. If you are new to Subversion we also recommend checking out this quick 15 minute tutorial. Here is a link to a kb article on how to set it up: http://kb.mediatemple.net/article.php?id=143.
What versions of LAMP software come with my (gs)? The (gs) Grid-Service currently features the following versions of software:
- PHP 4.4.8-1
- PHP 5.2.6-1
- Perl v5.8.4
- Python v2.4.4
- Apache 2.0.54
- MySQL 4.1.11
- PostgreSQL 7.4.7
Can I Resell Resources on my (gs) Grid-Service? Yes. However customers serious about reselling should look at our (dv) Dedicated-Virtual Server. Although not specifically designed for reselling mass hosting services many designers and developers routinely resell their (gs) Grid-Service space. This solution works well for those designers and developers who typically maintain websites for their clients and only need to provide clients with email, FTP and SSH access to The Grid. Each (gs) Grid-Service comes with one master user account that can access the WebControl panel. You can easily create additional users that have access to email, FTP (including sub-folder FTP restrictions) and SSH resources. However it's not designed to be a traditional mass reseller hosting platform. Therefore it doesn't offer separate control panel access for your clients, separate website statistics for each site hosted on your (gs) Grid-Service or any white label billing and customer support services for your clients. If you are interested in a more robust reseller solution please look into our (dv) Dedicated-Virtual Servers. These solutions will allow you to set resource limits for your clients and provide them with seperate control panel access in addition to many more reseller friendly features.
Does the Grid system go down for maintenance? The Grid system is designed for continuous operation 24/7/365. The distributed nature of the (gs) Grid-Service nodes allows this system to be maintained without ever being taken offline. Should a maintenance issue arise that would require a disruption of service all efforts will be made to open a maintenance window during off peak hours and provide all effected customers with ample advanced notice.
What applications are available for one-click installation? We currently have Wordpress (2.5.x), Drupal (4.7.3) and ZenCart (1.3.5) available for one-click installation. More applications will be added based on customer demand. Please let us know what applications you'd like to see added to our one-click installer.
If I install an application using the one-click installer will it automatically be updated when new versions come out? The current version of the one-click installer does not provide automatic application update capabilities. We are looking into the feasibility of adding this feature, however no timeline has been set for including this functionality. Even if you use the one-click installer we strongly encourage you to become familiar enough with the software you install to perform your own routine maintenance and updates as needed.
What applications are known to run on the Grid? The following applications have been installed on the Grid and tested for basic compatibility by (mt) Media Temple staff or customers. If you've successfully installed an application not already on this list or an updated version of an application shown above please send us a link to the application running on your (gs) Grid-Service and we'll add it.
- 4images 1.7.3
- ActiveCollab 0.6
- bbPress 0.72
- ExpressionEngine
- Fluid Galleries
- Coppermine 1.4.x
- Drupal 4.7.2
- Gallery 2.1
- Instiki 0.11.0
- ionCube PHP Encoder 6.5
- Mambo 4.6.2
- MediaWiki 1.9.3
- Mephisto 0.6.1
- Mint 2.04
- Modx 0.9.2
- Movable Type 3.x - 4.01
- Openads 2.3.39
- Photocart
- phpBB 2.0.21
- PHPNuke 7.0
- Radiant v0.5.2
- Shorty vBeta
- SimpleLog 1.1.2
- SugarCRM 4.2.1a
- Symphony 1.5
- Textpattern 4.0.3
- TikiWiki CMS/Groupware 1.9.8.3
- Vanilla 1.0.1
- vBulletin 3.6.2
- WikkaWiki 1.1.6.2
- WordPress 2.5.1
- WordPress MU 1.3
- Xoops 2.014
- zen-cart-v1.3.x.2
If I don't see an application on the known compatibility list does that mean it won't run on the Grid? Absolutely not! The list of applications that are known to be compatible is for convenience only and doesn't represent a comprehensive list of applications that are capable of running on the Grid Service.
What are the charges if I exceed my bandwidth? If you go over the bandwidth included with your hosting plan you will automatically be charged for overage at the rate of $2.56 per GB. Please note, we constantly monitor the bandwidth usage of every client on our network. Once our bandwidth monitors have projected a potential overage for your hosting service you will automatically receive an email notification containing additional details. You may also view a report of your current and projected bandwidth usage during any billing cycle directly inside the AccountCenter. Please feel free to contact (mt) Media Temple to inquire about Netflow Packs, if you exceed your bandwidth allocation.